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Privacy Policy

Milestone Careers Pty Ltd (“we”, “us”, “our”) is committed to protecting the privacy of our candidates, clients, website users, and business partners. We collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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This Privacy Policy explains how we handle your personal information when you interact with us, including through this website

What personal information we collect

We may collect a range of personal information necessary to provide recruitment and related services, such as:

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From Candidates

  • Full name, contact details, address, date of birth

  • Resume details, employment history, education, qualifications

  • Licences, certifications, right to work status

  • References and referee contact details

  • Results of background or credential checks (with your consent)

  • Any other information relevant to assessing your suitability for roles

Some sensitive information may be collected (e.g., health, ethnicity, criminal record) only when necessary and with your explicit consent, or where required by law.

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From Clients and Business Contacts

  • Contact details (name, phone number, email address)

  • Job role, company name, business details

  • Information about job requirements

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Website and Digital Information

  • IP address, device/browser details, usage analytics

  • Application or contact form submissions

How we collect personal information

We collect information:

  • Directly from you (forms, applications, interviews, phone calls, emails)

  • From publicly available sources (e.g., LinkedIn, job boards)

  • From third parties, with your consent (referees, previous employers, background check providers)

Why we collect and use personal information

We collect and use personal information for purposes including:

  • Assessing your suitability for employment opportunities

  • Matching candidates with job vacancies

  • Communicating with candidates and clients

  • Conducting background, reference, or right-to-work checks (with consent)

  • Providing recruitment, advisory, and placement services

  • Complying with legal obligations

  • Improving our services, website, and user experience

We will not sell your personal information.

Disclosure of personal information

We may disclose personal information to:

  • Prospective employers and clients seeking staffing solutions

  • Referees, background-checking agencies, and skills-testing providers

  • Technology and cloud-storage service providers

  • Legal, insurance, compliance, and professional advisers

  • Government or regulatory authorities when required by law

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Where information is disclosed overseas (e.g., to cloud platforms hosted internationally), we take reasonable steps to ensure recipients comply with privacy protections equivalent to those in Australia.

Data security and retention

We take reasonable measures to protect your personal information from:

  • Misuse, interference, and loss

  • Unauthorised access, modification, or disclosure​

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Your information is retained only as long as necessary for business and legal purposes. When no longer required, it will be securely destroyed or de-identified.

Data security and retention

We take reasonable measures to protect your personal information from:

  • Misuse, interference, and loss

  • Unauthorised access, modification, or disclosure​

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Your information is retained only as long as necessary for business and legal purposes. When no longer required, it will be securely destroyed or de-identified.

Access and correction

You may request:

  • Access to the personal information we hold about you

  • Correction if any information is inaccurate, incomplete, or outdated

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Email us using the details below. We will respond within a reasonable timeframe and may ask for identity verification.

Your consent

By providing your personal information to us, including through our website or application forms, you acknowledge and consent to its collection, use, and disclosure in accordance with this Privacy Policy.

You may withdraw consent at any time, but this may limit our ability to provide services to you.

Cookies and website tracking

Our website may use cookies and analytics tools to improve user experience and understand website performance. You can manage cookie settings through your browser.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

For privacy requests, concerns, or complaints, please contact:

Milestone Careers Pty Ltd
Email: contact@milestonecareers.com.au
 

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